Terms and Conditions of the "Mexen in Black" Promotion

§ 1 PRELIMINARY PROVISIONS

1. These Terms and Conditions define the rules of the promotion named "Mexen in Black", hereinafter referred to as the "Promotion".

2. The Organizer of the Promotion is MEXEN Sp. z o.o., a company registered in Poland with company registration number 0000572765, having its registered office at ul. Wrocławska 33, 55-010 Święta Katarzyna, Poland, operating the online store at mexen.mt, hereinafter referred to as the "Organizer".

3. The Promotion is valid in the online store operated at: MEXEN – www.mexen.mt

4. The Promotion is valid from 20 November 2026 from 00:00 until 30 November 2026 until 23:59:59 or while stocks last (hereinafter: "Promotion Period").

5. A condition for participating in the Promotion is to read and accept these Terms and Conditions. By participating in the Promotion, the Participant is deemed to have accepted these Terms and Conditions.

6. A Promotion Participant is any customer of the Mexen store making purchases of Promotional Products in the Mexen store during the Promotion Period.

7. A Client is an entity making a purchase of a Product via the Online Store, concluding a Sales Agreement, who has legal capacity to effectively perform a specific action within the Online Store. A Consumer is a natural person performing a legal transaction with an entrepreneur that is not directly related to their business or professional activity. An Entrepreneur is a Client, not being a Consumer, who concludes a Sales Agreement with the Seller for a purpose directly or indirectly related to their business or professional activity.

8. This promotion is not a game of chance or a mutual bet, the outcome of which depends on chance (drawing lots) within the meaning of applicable gambling laws in Malta.

§ 2 DETAILED PROMOTION CONDITIONS

1. The Promotion applies to the purchase of at least 2 Promotional Products in the Mexen store (hereinafter: "Promotional Products").

2. All Promotional Products during the Promotion Period will be displayed on the Mexen store website.

3. The Promotion consists of granting a discount to any person who, during the Promotion Period, makes a purchase of Promotional Products in a single order in the Mexen online store, in a quantity of at least 2 items, a discount of:

   1. 20% off the price of the cheapest Promotional Product in the order, if the order contains exactly 2 Promotional Products,

   2. 30% off the price of the cheapest Promotional Product in the order, if the order contains exactly 3 Promotional Products,

   3. 40% off the price of the cheapest Promotional Product in the order, if the order contains exactly 4 Promotional Products,

   4. 50% off the price of the cheapest Promotional Product in the order, if the order contains exactly 5 Promotional Products.

4. The quantity of Promotional Products is limited. In justified circumstances, particularly in the event of stock depletion before the end of the Promotion Period, the duration of the promotion for a given Promotional Product may be shortened.

5. This Promotion cannot be combined with other parallel promotions in the Online Store www.mexen.mt.

6. The Organizer reserves the right to extend the Promotion Period.

7. The discount cannot be exchanged for cash or any other form of payment.

8. Promotional Products may also be subject to another promotion organized by the Organizer at a different time, under the terms specified in the regulations of that promotion. Discounts are calculated from the current prices visible on the website at the time of placing the order.

9. The discount is applied to products directly in the cart without the need to enter a discount code.

§ 3 COMPLAINTS REGARDING THE PROMOTION

1. Complaints regarding the Promotion can be submitted to the email address: [email protected] or by post to the Organizer's registered office: MEXEN Sp. z o.o., ul. Wrocławska 33, 55-010 Święta Katarzyna, Poland, or via the contact details provided in the general terms and conditions of the store at mexen.mt.

2. The Seller recommends that the Promotion Participant provides in the complaint description: (i) information and circumstances regarding the subject of the complaint; (ii) the Participant's request related to the complaint; and (iii) the contact details of the complainant – this will facilitate and speed up the consideration of the complaint by the Seller. The requirements given in the preceding sentence are merely recommendations and do not affect the effectiveness of complaints submitted without following these recommendations.

3. Complaints will be processed within 14 days from the date of receipt of the complaint.

4. The Promotion Participant will be notified of the outcome of the complaint by a return message, which will be sent to them, depending on the form of complaint chosen by the Promotion Participant, in writing or to the email address from which it was submitted.

5. Furthermore, the Consumer has the following exemplary possibilities to use out-of-court methods of complaint handling and claim assertion, in accordance with Maltese and European Union consumer protection laws:

   • The Consumer may submit a complaint via the ODR online platform: https://ec.europa.eu/consumers/odr/. The ODR platform also provides a source of information on out-of-court dispute resolution methods that may arise between entrepreneurs and Consumers.

6. The use of out-of-court methods of complaint handling and claim assertion described in point 5 above is voluntary. The provisions of these Terms and Conditions regarding out-of-court dispute resolution methods and claim assertion are for informational purposes only and do not constitute an obligation for the Seller to use them. The Seller's statement of consent or refusal to participate in proceedings for out-of-court resolution of consumer disputes is made by the Seller on paper or another durable medium if, as a result of a complaint filed by the Consumer, the dispute has not been resolved.

§ 4 PERSONAL DATA PROTECTION

1. The Administrator of the Participants' personal data is the Organizer. The processing of Participants' personal data takes place on the principles provided by applicable law, including the General Data Protection Regulation (GDPR), and in accordance with the Organizer's privacy policy available during the Promotion Period on the website www.mexen.mt.

2. Participants' personal data is provided voluntarily, but its provision is necessary to enable the purchase of products within the Promotion.

§ 5 RIGHT OF WITHDRAWAL

1. In the event that a Promotion Participant, being a consumer, purchases a Product under the Promotion in the online store www.mexen.mt, they have the right to withdraw from the sales contract within 14 days from the date of receipt of the shipment without giving any reason, in accordance with Maltese and European Union consumer protection laws. To meet the above deadline, it is sufficient for the Promotion Participant to submit a statement of withdrawal from the sales contract. Issues of withdrawal from a distance contract are regulated in the online store's terms and conditions and in the section available at the URL: https://mexen.mt/returns, subject to the conditions below.

2. Partial or complete withdrawal by the Promotion Participant from a sales contract concluded under the Promotion at a distance may result in the loss of Discounts granted to the Promotion Participant for participation in the Promotion.

3. The Promotion Participant is obliged to return all granted Discounts or other benefits granted to the Promotion Participant.

4. In a situation where products delivered under a single sales contract include Promotional Products, the Organizer is not obliged to agree to the return of products sold at full price (without simultaneously returning other Products purchased with a Discount), because the Promotion rules imply that the Client would not have received the given Discount if they had concluded the sales contract in a different form.

5. The above assumptions do not in any way limit the Promotion Participant's right to withdraw from a distance contract, in accordance with applicable consumer protection laws in Malta and the European Union.

6. This section does not apply to Entrepreneurs. The provisions concerning consumers in this section also apply to clients who are natural persons concluding an agreement directly related to their business activity, if the content of such agreements indicates that they are not of a professional nature for them, in accordance with applicable consumer protection laws in Malta and the European Union.

§ 6 AMENDMENT OF THE TERMS AND CONDITIONS

1. The Seller reserves the right to amend these Terms and Conditions for a valid reason, which includes, among others:

   1. the need to adapt technical and IT solutions for the organization of the Promotion to market conditions related to technical and IT progress.

   2. a change in existing or the introduction of new generally applicable legal provisions that directly affect the content of these Terms and Conditions.

   3. the issuance of an administrative decision or court ruling requiring an amendment to these Terms and Conditions.

   4. correction of obvious clerical errors.

2. Introduced changes to these Terms and Conditions will not affect the rights acquired by Promotion Participants. Changes to these Terms and Conditions will be published one day in advance. Promotion Participants who do not accept the provisions of the new Terms and Conditions may resign from participation in the Promotion.

§ 7 FINAL PROVISIONS

1. Participation in the Promotion means acceptance of these Terms and Conditions.

2. In matters not regulated by these Terms and Conditions, the provisions of the general terms and conditions of the online store www.mexen.mt and the applicable laws of Malta and the European Union shall apply.

3. These Terms and Conditions are valid during the Promotion Period, as specified in §1 point 4.